It's clear to me and everyone I speak to that our gaming budget lasts half or less of what it used to. Seneca Casino Slots and the drop in payout %'s the past few months is tangible.
Move some of the computer screens over to the Will Call or go back to the good old fashioned way of having a customer service rep take you from A to B in one step. Seneca please find solutions or alternatives to making us feel like cattle in a herd. A gift typically worth 20-30 bucks unless it's Advantage RSVP gift day and then it's likely worth closer to a 100 bucks. Herds of people jammed into 8 lines with little space where we line up sometimes for over a half hour just to print the slip so that we can go line up again to pick up the gift. The bands can be heard and seen from pretty much everywhere. The main part of the casino has a view of the STIR stage where pretty good to great entertainment takes place every Friday and Saturday.
Seneca Casino has a great design minus the smoking section.
