I grew up near Jackpot Junction and have been going for off and on for the better part of 10 years. I will never, ever, go there again, and I strongly suggest you do not also. The staff does not care about the guests in any way. It has been a week, and of course, no one has called. The desk took our home phone number, and said management would call us. The clerk said there was no security report. We complained the next morning at the front desk.
As far as we can tell, the phone never rang next door, and no security staff ever knocked on their door. we called the front desk again, and they said they would call security. We called the front desk - they said they would call security. Around 2:30, the drunken neighbors next door were screaming. Finally, we went back to bed around 4:45 a.m. If the building had been on fire, no one would come to help. There were no fire trucks or fire marshal present. We walked around in the freezing weather to the front of the hotel, where a snarly desk clerk (the only one in sight) told us she guessed someone pulled a fire alarm. No one from the hotel ever came to tell us to proceed inside. There we waited for what seemed like an eternity. We proceeded outside in sub zero temperatures. The first night, the fire alarm went off at 4:00 a.m. We spent two nights at Jackpot Junction, and we both agree that it was the worst hotel experience we have ever had.
